Spot & Stain Removal Melbourne

We love our small children and pets, but what happens when they cause unsightly messes and odours in your home? Your gorgeous carpet and other home furnishing is tarnished by a stain. Moreover to make matters worse, you now have to endure embarrassing pet stain odour.

We use several different inspection processes to determine areas of pet’s urine contamination. There are cases, especially with cat urine, where getting rid of the smell is almost impossible.As an experienced cleaning company in carpet, rug and upholstery cleaning, we have the knowledge and skills to perform the most effective pet stain removal techniques. But we have great  success even with pet stains and odours from old crystallized urine. So if you  have pet stains and/or odours give us a call, we would be happy to give you a  free evaluation of your situation.

 Facts You Need to Know About Pet Urine in Your Carpeting!

  • Urine deposited on carpet does not stay on the surface. It also penetrates the fibers and contaminates both the backing of the carpet and the flooring material below the carpet. Often, without your knowledge, pets will urinate continually in the same general location, causing significant contamination and damage.
  • Urine odors can permeate from the floor, be it cement or wood, from the tack strips, and even from the framework of the house behind the walls.
  • As urine dries, the liquid evaporates but the urine crystals become even more concentrated and pungent. Simple cleaning will not remove this odor. In fact, these urine crystals are frequently re-activated by moisture. Have you noticed that urine odors become more noticeable as humidity increases? Similarly, the moisture of any cleaning process may cause the urine odor to become more pronounced.
  • Urine can also cause permanent color damage, either from adding color by dying the carpet fibers or removing color by releasing carpet dyes.

Pet Odour Removal

We love our pets!  But let’s face it, they do have odours and occasional accidents. Pets and kids  are some of our best clients. Most home owners have a difficult time with pet odour removal from their carpeting. However, cleaning pet urine  and pet dander are all part of a day’s work for professional carpet cleaners.  Dealing with pet odur removal is a common occurrence to our professionals. Here is a  quick synopsis of why urine has an odour and why it can be difficult for home owners to achieve pet odour removal;

  • When the accident occurs the urine is a acid in its liquid form, but once it  dries it leaves behind alkaline salts. So it begins as an acid and ends as an alkaline (high pH) This can be why home owners can set stains by using pet products at the wrong time. What may work on a fresh accident can set a dry one.
  • These alkaline salts draw humidity from the air which activates the bacteria – which is why pet odours are so much worse on damp and humid days and in basements. A/C and the use of dehumidifiers help reduce the odours, but not eliminate them.
  • Then there is all the fats in the urine which is what the bacteria lives on.
  • The actual odour is not caused the urine itself but the by-products of the bacteria.

So for complete  removal, all these issues have to be dealt with. Neutralizing of the salts, Ph  balancing of carpet fibers, the removal or digestion of the fats, and  anti-microbial to deal with bacteria.

The first and by far the most  difficult step of dealing with pet urine, is to identify its location(s). There  are several methods we use to locate where a pet has urinated. Black lights are  effective, as well as special sensors that can detect moist or even crystallized  (old) urine, urine stains can be “active” or wet for years after the incident.  It is sometimes possible to look at the back of the carpet where the urine  stains are easy to see. You can also use your nose to locate the urine. It’s  disgusting, but getting on your hands and knees and putting your nose to the  carpet is actually very effective at detecting the urine.

The next step is to treat the urine.  If a pet has urinated small quantities in many locations it is sometimes  impractical to try to identify each and every location. In these instances it  may make sense to treat the entire suspected area with a general topical pet  treatment. To digest or destroy odor-causing protein and/or bacteria that are  the source of urine odour, professional carpet cleaners typically will use  enzyme deodorants or powerful oxidizing agents.

After applying any number of odour  and/or stain specific products that soak the affected area to counteract the  urine and bacteria, we use a commercial extraction machine in the truck that is  able to flush suspended and/or dissolved residues from the carpet to leave it  residue and odor-free. In the case of severe  urine, spots are flooded with products and extracted with a tool called a  “water claw” which is able to pull out suspended product and odour causing  bacteria from the floor, pad, and carpet. Once the urine odour causing residue  has been treated, what remains is the chemical after effects of the urine  stain. These stains have to be removed through chemical action – to allow the  original color to return to your carpet it may take several hours.


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